Does your organization have serious communication problems? Someone once said that "communication is the lifeblood of an organization" - and it is. An organization that is experiencing communication disruption will not exist for a long time because many problems will suddenly appear and eventually lead to the organization's natural death.
If your organization is experiencing communication problems, you must resolve them as soon as possible. The life of your organization is threatened.
How do you know if your organization is experiencing communication problems? You should be aware of the following 12 possible signs:
1] You find it difficult to get some people to work together.
2] Some people are excluded from communication
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3] Delay or completely replay the message
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4] The group in the organization failed to achieve the goal.
5] Errors are appearing more and more.
6] People take more criticism and blame others on their responsibilities.
7] The morale of the team is declining.
8] Productivity is boring or zero level.
9] You have received many complaints.
10] The moment of conflict leads to the expression of anger.
11] The turnover rate of employees is very high.
12] Business turns to competitors instead of
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If you find that there are some, if not all, of these warning signs in your organization, we recommend that you take steps to resolve such issues before killing your organization.
How to correct or solve these problems? Different measures must be taken to address the prevalence of communication problems in the organization.
1] First, listen to the opinions of the person concerned or the person who caused the communication problem. Doing so allows you to remember the depth, nature and roots of communication problems for a specific group of people.
2] If the problem is very broad and ingrained, you may need help from a neutral negotiator. This third party may solve the problem more importantly than insiders, because when communication problems suddenly appear, the groups involved may choose to slam or blame rather than acknowledge their role in creating the problem.
3] To maintain confidentiality, you can use a
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Tools such as surveys. Those who may be afraid of telling the truth because of revenge will have safer choices instead of appearing in the crowd.
4] After you find the problem and its root cause, you can choose to conduct group counseling or training. The purpose of this is to solve the group's problems, not just one person. Avoid accusations. The statement that "we are united and splits us down" should be the motto of the group.
5] Leaders must have good communication skills to solve communication problems. Communication skills are needed to diagnose communication problems and naturally provide the necessary solutions. Leaders who lack sufficient communication skills may benefit from more communication training.
6] Do your research - Sometimes the communication problems you are experiencing occur before the history of the organization. Maybe someone knows the solution that can be solved now. So, take a deeper look at the core of the organization and ask around, and you may find ways to properly address organizational communication issues.
Keep in mind that if your organization has experienced communication problems, don't wait for these symptoms to worsen. Good communication is necessary to maintain the viability of the organization's normal operations and the influx of many challenges in the environment. Take immediate action to resolve communication problems and prevent organizations from bleed.
Orignal From: 6 Effective ways to solve communication problems at work
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