In today's society, the diversity of the workplace is a fact in life. The probability of members from different cultural backgrounds and customers and customers from different cultural backgrounds is very high. In other words, the way in which communication is organized internally and externally must reflect this changing demographic, as communication is greatly influenced by culture.
Being an effective intercultural communicator is more than just an accident. Instead, in order to be an effective intercultural communicator, you must be motivated and take the necessary steps. These steps include becoming cross-cultural and asking for a preconceived notion of another person's culture may hinder the communication process, abandon any ethnocentrism, simplify the meaning of culture, and understand their communicator as a person. While following these steps can help improve its effectiveness as an intercultural communicator, it must be remembered that just as communication is an ongoing process, becoming an effective intercultural communicator is also an ongoing process that requires work.
In order to achieve effective cross-cultural communication, communicators must transform the identity and self-identity - a mixture of consciousness and identity, which means that communicators must consciously strive to open a person. Self-understanding, this may actually change the identity of the communicator.
To be an effective intercultural communicator also requires conscious efforts to avoid communication disharmony. Before communicating with people from other cultures, or during communication, you should ask yourself the following questions to ensure that there are no preconceived notions or prejudices that may hinder the communication process:
* Based on the characteristics of social identity [whether we look different or similar], what preconceptions do I have for this person?
from
* Are these concepts positive, negative or neutral?
from
*What are the root causes of these preconceptions?
from
* Will my preconceived primary promotion or hinder communication?
from
* In this interaction, am I willing to know this person and myself? Why or why not?
from
*I am willing to change because of this interaction or experience?
from
*What communication tools can I use to try to create real communication?
The next step in increasing effective cross-cultural communication is to try to release any ethnocentric sentiment that you may have. Although many of us may feel that we don't have any ethnocentric feelings or thoughts, that is, respect one's nationality, culture or race rather than another, take a moment to really test one's thinking The way may be displayed. In a multicultural environment, simply assuming that a person's own culture accepts gestures or communication methods that are suitable for use among others is a form of ethnocentricism. Therefore, efforts must be made to understand the verbal and non-verbal exchanges that cultures accept, rather than respecting the verbal and non-verbal communication in a culture that one has. This is similar to cultural relativism, in which all social practices are equally good. However, unlike cultural relativism, the purpose of effective cross-cultural communication is not to say that all cultural practices are good, but to strive to develop cross-cultural awareness and understanding others to strengthen communication and enhance understanding among all communicators. .
Another way to improve internal and external cross-cultural communication is to simplify the situation. Culture is a very complex topic, but treating culture as a community of practice, practicing the history of the community, a way of doing things, and the general community can help members of the organization find more effective ways to organize members in a variety of ways. Customers and customers. The key is to understand your individual community and communicate with them in ways that their community can accept or appreciate. To understand what is culturally acceptable in another community, you must be responsible for understanding what social norms are in the culture of another person. This may include small studies or random observations. However, jumping to conclusions can be harmful and leads to discordant communication. To avoid drawing conclusions, people should get clues from other people with whom he or she is communicating, or if the relationship is close enough, as in the relationship between a colleague and a colleague, sometimes you can simply ask In this case, the style or method of communication is preferred or appropriate.
Orignal From: Effective cross-cultural communication strategy
No comments:
Post a Comment