Wednesday, April 10, 2019

Nonverbal communication in business

There are five key factors that can succeed or undermine your attempts to successfully engage in non-verbal communication in business:

  • eye contact
  • Gesture
  • Sports
  • Posture, and
  • Written communication

Let's examine each non-verbal element in turn to see how we can maximize your effective communication potential...

eye contact

Good eye contact helps your audience build trust in you and helps you and your information to be reliable. Poor eye contact is just the opposite.

So what is good ' eye contact?

People rely on visual cues to help them decide if they want to leave a message. If they find someone is not looking for them, they feel uneasy when they are told.

Therefore, this is a sensible business communicator who tries to attract each viewer by observing them.

Now, if the audience is just a few people, this is of course easy, but in the auditorium, this can be a daunting task. So balance the time in these three areas:

  • Slowly scan the entire audience,
  • Focus on specific areas of the audience [if you are still threatened by a public speaking, you might see the wall between the two heads], and
  • Everyone looks at the audience for about five seconds.

Looking at individual members of a large group can be tricky. I did it right from the start.

Similarly, if there is only one or two members of the audience company - spending too much time watching them in the eyes will be scared, staring, and hunt, this may be a good balance of behavior.

So this is a useful tip: break your eyes into four to five blocks.

In other words, look at another person for four to five seconds, then remove your gaze. Then they will not be afraid.

Practice this time yourself and stay away from others. Just look at a point on the wall, count to five, and then remove the line of sight. Through practice, you will be able to develop a "feel". For a long time, you have been observing the eyes of your audience members and intuitively knowing when to look away and focus on another person or object.

When focusing on individual members in a large conference or auditorium, try and geographically spread your attention throughout the meeting room. That is, don't just focus on your personal attention from one part of the room [unlike when you scan a room or view a part of a room]. Unless you particularly want to interact with a specific person at the moment of the presentation, choose your personal eye contact with the audience from the entire room.

Gesture

Most of us use our hands and face to help us describe an event or object when talking to a friend - a powerful non-verbal aid.

We wave our arms, turn our hands in this way, roll our eyes, raise our eyebrows, smile or frown.

However, when many of us introduce others to them in a more formal environment, they will also be arguing.

Our friend audience is no different from our commercial audience - they all rely on our faces and hands [sometimes our legs, feet and other parts!] to see a bigger, more comprehensive picture.

It is perfectly understandable that our nervousness will cause us to freeze, but if we deal with this tension, manage our fear of public speaking, and use it, it will be our best interest to communicate with us. Our bodies help to emphasize our point of view.

I found that by joining the local Toastmasters International Club, I quickly learned how to release my body. When introducing to others.

Sports

I have watched a great host - men and women who are alone on the stage will cheer because of their words and enthusiasm, crying and being popular?

Look closely at them and you will notice that they are not strictly in one place. No, they are jumping, squatting and sliding on the stage.

Why are they doing this?

Because they know that we humans, especially humans, are attracted to the sport.

As part of the human genetic heritage, we are programmed to pay attention to movement. Whether we like it or not, we will immediately take it to assess any action that poses a threat to us.

Of course, this helps explain why many men are attracted to television and seem to be fascinated by it. It also helps explain why men, in particular, almost stick together. You can watch TV when there is any exercise. All this exercise!

But to get back to the stage, you can... make sure that any action you make is meaningful, not just a trembling of tension, such as swinging back and forth on your heels, or both. Step or move left and right.

This is a stressful exercise and your nervousness will be passed on to your audience, greatly reducing the effectiveness of your communication and information.

So, move as much as possible on the stage - not only to make the men in the audience happy, but also to help emphasize your message!

Posture

There are two poses ' it is a wise communicator to manage and utilize both.

Posture 1

The first type of posture ' is the one we intuitively think of - the straight back is opposite to the dull shoulder; the separate posture of the feet is with the feet, the nervous hands are nervous; the head is smiling and the head is wrinkled brow.

We put a variety of elements of the body in each position to tell a story - a powerful, non-verbal story.

For example, standing upright, shoulders straight, head up, eyes facing forward. Wearing a big laugh. Pay attention to your feelings & emotions.

Now - Knee down your shoulders, look at the floor, then wash your feet slowly. Again, don't consider your emotional state.

Please pay attention to the difference?

Your audience will definitely respond and respond to you and your message accordingly.

Strong, straight, and positive body postures not only help you breathe more easily [helps calm your nerves!] but also convey information about authority, confidence, trust and strength.

If you find yourself maintaining this position, you can practice in front of the mirror or better join a speech club like Toastmasters International [http://www.toastmastersa.org/champion/index.html].

Posture 2

The second type of posture ' comes from your inner mental and emotional state.

You can have a great body posture but no inner psychological and emotional posture, and your words will make your audience empty.

For example, Dodgy Brothers Motors' used car salesman. May have a good body posture and greet you with a firm handshake, a steady gaze and a friendly smile. However, if in his heart, he thinks that you are just another stupid, then he will sooner or later say what he said and the internal conflict he really thinks will lead him to stumble.

His body will begin to betray his true, basic intentions, and even if you can't figure out why, you will start to feel uncomfortable.

However, if the same used car salesman has a real desire to help you find the right car for him, and he puts your needs in front of him, then his words and deeds will be consistent with his emphasized intentions [harmony], You will believe him, even if you may not be sure why.

I have seen some people who are said to be helpful to help ' actually do not practice the masters of the things they preach. Therefore, their words are empty for me, and their books, CDs, CDs and training materials are still not purchased.

I met sales people and women who didn't actually earn the money they claimed to earn in their incredible business opportunities, and their words were practiced and honed, and their body postures were perfect & #39; Their words ooze like nectar on their lips, and I still don't believe it.

The second posture ' fundamentally, it is related to truth and honesty. This is the topic of walking. Tell you who you are.

It is not trying to sell something that you don't believe or use on your own. When everything you do is reading a book about the subject, it doesn't try to make yourself an expert.

All of this is to ensure that your speech and intentions are supported by truth and honesty. Because all of us, no matter how elegant our hosts, are at the mercy of our bodies and the ability to "speak the truth." Although our lips may say it. Non-verbal clues rule!

Written communication

I can spend the rest of my life writing about the art of written communication.

There is an art [also a science] that can be learned through diligence and practice. Written too formal; written too informally; written too shortly; written too long...

My first suggestion is to use one of the following three books, each of which is excellent and provides you with tips and insights for effective business writing:

  • Business Style Handbook: A Fortune 500 Communications Expert Tips for Writing A-to-Z Guide from

     Author: Helen Cunningham and Brenda Greene
  • Business Writing Elements: A Guide to Writing Clear, Concise Letters, Memos, Reports, Proposals, and Other Business Documents from

     Author: Gary Blake and Robert W. Bly
  • Effective business writing: strategies, recommendations and examples from

     Author: Maryann V. Piotrowski

From persuasive memos to complaint letters, sales letters to executive summaries - these exceptional guidelines are useful to help you write clearly in the right format, style and tone. Each book has a number of examples that show how to go beyond the writer's block, organize messages to get the most impact, implement an easy-to-read style, find an effective writing system, and more.

in conclusion ...

There are five key factors that can succeed or undermine your successful non-verbal business communication attempts:

  • eye contact
  • Gesture
  • Sports
  • Posture, and
  • Written communication

Non-verbal communication in the business environment requires not only the recognition of these elements, but also the confidence to meet the challenges.

good luck......




Orignal From: Nonverbal communication in business

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