Your customer cannot call your delivery. This means you can load it onto your shipping company's truck without relying on the customer to unload it. Even if your own company does not have a loading dock, a crane truck can help you.
If you don't have your own base, even if you have a forklift loaded, you can rely on the pallet truck on the truck to properly position your cargo. Loading from the ground is not ideal, and if you don't have a dock, you may have some problems. Here's how the crane truck can help you overcome these problems.
Customer does not have a dock
If your customer does not have an unloading dock, then as a supplier, this problem is very serious and you need to solve it. They are not obligated to provide forklifts and pallet folding devices to unload your products onto their concessions. As a supplier or supplier of your obligations, otherwise otherwise agreed. You can choose the most appropriate delivery service to fulfill this obligation.
So, what if you have a heavy or bulky item to load and deliver, and your customer does not have a dock to facilitate unloading? One solution could be a crane truck. By using a transportation service that provides a truck or truck with a gantry crane, it is possible to provide items of any size or weight suitable for trucks or trucks.
Using crane truck
The truck itself will be equipped with a gantry crane in the form of a wheeled crane running on the track. These rails extend from the rear of the van to the front and have an extension that can be detached to unload the item onto the ground.
A forklift or pallet truck is not required for loading because the crane can place items in the truck or truck so that they are on the axle or in an optimal transport position. It can be unloaded to the ground, placed on a pallet for easy disassembly, or placed in a box - it is almost impossible to use a forklift.
By using crane trucks, no dock is no longer a problem for suppliers or customers. As a supplier, all you need to do is order the service when you have the right goods delivered. Then, you can avoid problems with customers and even drivers who may want to manually uninstall, which can lead to injuries!
As a customer, you can stick to this crane truck service, make it clear to your supplier that you do not have a stop, and that you need safe lifting of the lifting equipment on board and will not cause any damage to your order. This could be a batch of crystal glass that needs to be handled with care, furniture or even a large pile of cakes, none of which can withstand rough handling or falling.
Crane trucks can solve these problems, especially if you don't have a dock for loading or your customers can only accept unloading to the ground. In addition to larger retail stores, there are few non-industrial franchise areas with loading areas. Keep this in mind when deciding on the transportation of goods.
Orignal From: No docks - how to solve a serious problem with crane trucks
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