Workplace communication: 4 magic words that can immediately spread any controversy

Is the communication in your workplace full of conflicts? People who deal with anger, criticism, or argument may be under pressure, but it's easy when you know the secret to turning conflict into cooperation. However, it is very frustrating to try to do this when difficult people don't want to hear from you.

Do you think, "If only they will listen... then they will understand my side...and of course agree with me?"

"Maybe if I say more, they will hear my voice."

Is this useful to you?

Unfortunately, this is like trying to solve the problem by throwing gasoline at it. Most employees will be eager to defend their position. It creates an ugly cycle. In the end, a stressful working atmosphere was created in which no one talked to each other and nothing could be done. Worst case: You lost valuable staff, time and money.

So what do you do?

Then, you can raise your hand and conclude that this is an impossible situation, dismiss everyone, grab the entire project, and then move to Tahiti...

Or, you can say four magic words that don't cost anything. are you ready? These four words are...

"You may be right."

You may be thinking: "Well? How can I win an argument and tell the other person that he or she might be right?"

Well, it's not about winning - it's about improving productivity and getting results. If employees don't cooperate with each other, nothing can be done. If everyone is arguing, then cooperation will not compromise.

When you use magical words, you will be surprised to find that anger will quickly disappear - "You may be right."

Why do they work?

Because these words let people know that you are listening to them. It shows respect for them without weakening your own position. How much does this cost? You have nothing to lose, everything is available.

These four magical words let people know that you don't just want to win an argument. You are ready to listen to their opinions and admit that they may have a valid opinion.

result.

You immediately distracted the situation and led the other to cooperate and understand. In fact, angry people are now more likely to be more inclined to listen to your opinions and ideas.

Words "You may be right" Turning a difficult situation into a more positive one is a simple and effective way. It only needs to take a step back from the situation and is willing to listen and see things from different angles. More importantly... don't be surprised if you hear someone can let that person listen to you.

Extending the debate between employees and turning conflicts into collaboration is an essential communication skill for workplace leaders. Supervisors and managers must have the ability to listen and build understanding even when dealing with people in need. Using these four magical words will make you a workplace leader who respects and appreciates your employees.

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