Workplace communication: how to deal with workplace "snipers"

Effective workplace communication skills can reduce stress and increase productivity. However, some employees can undermine the positive working atmosphere through negative communication habits. E.g:

A supervisor observed her staff nervously looking around and hiding behind the copier.

"what are you doing?"from

She asked.

The shy voice comes from behind the copier. from

"Avoid snipers."

Communication sniper in the workplace

First, let me make it clear. I am not talking about military sharpshooters, I am talking about daily communication snipers. People at the workplace.

Workplace snipers are well-trained shooters [or women] who shoot verbal targets from hidden locations.

They have received specialized training in verbal communication attacks, such as:

• irony,


• Humorous,


• Disapproval


• And innuendos.

it is good. Therefore, your employees may not have to participate in the competition. from

"Duck and cover" from

 In your workplace, but they may feel like this at times, this is the worst thing they can do.

Workplace communication snipers thrive in negative emotions

Avoiding confrontation can allow snipers to escape hidden hostility. Some people are just negative. They may have learned to act in this way during their growth, or they may be rewarded in later life. Either way, they are now a way of life - creating trouble for the people around them.

Snipers may not actually want to be too hurt. They just deal with interpersonal relationships in a bad way because they already know that negative communication gives them a from

"Edge." from

Therefore, they use verbal communication weapons to protect their territory and prevent others from messing with them.

Unfortunately, this can have a negative impact on their workplace relationships, creating unnecessary conflicts and tensions. Although snipers may feel that they are getting a from

"edge," from

 Other employees are over from

"Edge feeling" from

 Because of the problems they create.

People may find themselves squatting around the workplace snipers, keeping distance or avoiding them altogether. Their negativity has a devastating effect on the atmosphere of the workplace.

To deal with them, Learn this communication skills

Snipers usually refute their pot lens denial, from

"I am just kidding"from

Or push the responsibility back to the victim, from

"Can't you make a joke?"

Avoid is not the answer. This is the secret to lift them...

Train your staff to answer these comments and ask questions.

• "It sounds like I am making fun of me. What about you?"


• "What do you want to tell me like that?"


• "Do you really say what you said?"

Since verbal snipers rely on camouflage, once their cover is blown up, the chances of future attacks are reduced.

Dealing with negative communication is an essential leadership skill for supervisors and managers.

Staying comfortable in the workplace is not only critical to employee satisfaction, but also critical to improving productivity.

If you are a supervisor or manager, please have a communication skills training course with all employees. This will alert any sniper that this type of negative communication will not be tolerated. Your staff will thank you for your help and respect for your leadership.

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